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Workers compensation insurance

Workers compensation insurance covers workers and organisations financially if a worker is injured or ill because of work.

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Workers compensation is a type of insurance that provides protection for:

  • workers who become ill or are injured because of work, and
  • the business or organisation where they work.

If a worker is injured at work, workers compensation can provide payments:

  • to cover some wages for workers who can’t work because of an illness or injury
  • for medical expenses and rehabilitation costs.

Employers must take out workers compensation insurance from an authorised insurer.

Workers compensation laws and requirements are different depending on where you are in Australia.

To learn about what is required in your state or territory, including help finding an authorised insurer, contact your local workers compensation regulator.

If there has been a workplace injury, learn more about dealing with a workplace injury or illness including:

  • workers — making a workers compensation claim
  • businesses and organisations — how to manage and support injured workers.

Keep learning:

Safe Work Australia

Fact sheet: What is workers compensation?

Learn more

Employees

Businesses that have employees must have workers compensation insurance.

Even if there is just one employee, or they have employees just for a short period — employers are required by law to have workers compensation insurance.


Independent contractors

Some independent contractors are covered by workers compensation insurance arrangements.

These are called deemed workers. A deemed worker is defined by the relevant workers compensation insurance legislation that applies in each state or territory. Some states only deem certain types of independent contractors as workers for workers compensation. For example, if the independent contractor works in a particular occupation.

To work it out in your state or territory:

If you are an independent contractor and you are:

  • covered by workers compensation insurance for a particular project — you may still want to consider your own insurance arrangements. For example, accident and sickness insurance may be useful to protect against lost income, or insurance for death, illness or disability. Learn more about business insurance.
  • employ your own workers —you will generally be required to hold workers compensation insurance.

Volunteers

Volunteer workers are often not covered by workers compensation insurance arrangements.

There are some exceptions for volunteers who perform emergency service work or who work in other occupations that are covered.

Who is covered will depend on the workers compensation scheme in the relevant state or territory. Businesses and organisations should know this before volunteers start.

You can find out by checking with your state or territory workers compensation insurance regulator.

There is also information about workers compensation coverage for volunteers on the Safe Work Australia website.
 

Voluntary worker insurance

If volunteers are not covered by workers compensation insurance arrangements in a particular workplace, organisations and businesses can choose to take out separate voluntary worker insurance.

Having voluntary worker insurance is good practice. It can help protect both the organisation and volunteer if they become ill or injured because of their voluntary work. It can also help attract more volunteers to your organisation.


Students and interns on work experience placements

Each state and territory has different insurance requirements for organisations who host students and interns to do unpaid work on work experience programs.

Some states require workers compensation or public liability insurance to be held by:

  • the educational institution of the student
  • the state or territory government’s department of education facilitating the work experience placement
  • the host organisation or business who will be receiving the work experience placement
  • the student (or their family) for certain types of work experience, for example, involving interstate travel.

Businesses and organisations should check insurance arrangements before students or interns start.

To find out, contact your state or territory workers compensation insurance regulator and speak to the relevant educational institution.

Creative businesses and organisations should not assume that somebody else is responsible for insurance for students and interns.


State and territory workers compensation regulators

On this page

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Work health and safety roles and duties

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WHS consultation: Talking about safety

Work health and safety consultation means talking and listening to workers about health and safety issues.

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Managing hazards and risks

Identifying hazards and taking proactive steps to manage risks creates safer work environments, prevents injuries and helps workplaces meet their legal obligations. It is crucial for every creative workplace.

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The positive duty to prevent sexual and sex-based harassment

Busineses and organisations have a legal obligation to take steps to prevent sexual harassment or sex-based harassment from happening. This is called a positive duty.

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Worker safety training

All workers need workplace safety training – whether they are new to the job or highly experienced.

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Safety reporting, monitoring and record keeping

Understanding how to report, monitor and record safety issues helps prevent accidents, meet legal obligations and support everyone in the workplace.

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Emergency safety planning

Follow the steps on this page to help you plan for an emergency. Having a clear, well-communicated emergency plan ensures the safety of workers, audiences, and other visitors, and helps workplaces comply with work health and safety (WHS) laws.

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Getting help with work health and safety

Check with the WHS regulator in your state or territory for requirements that are specific to your workplace. WHS laws are generally consistent across Australia, but they can sometimes vary depending on where you are.

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We acknowledge the many Traditional Custodians of Country throughout Australia and honour their Elders past and present.

We respect their deep enduring connection to their lands, waterways, and surrounding clan groups since time immemorial. We cherish the richness of First Nations peoples’ artistic and cultural expressions. We are privileged to gather on this Country and to share knowledge, culture and art, now and with future generations.

Art by Jordan Lovegrove