New to the website
Getting your invoices paid
There are steps you can take to encourage payment of outstanding invoices before having to seek help. Keeping things professional encourages others to do the same.
Explore our expanded Unpaid invoices and contract disputes section:
- NEW Getting your invoices paid — Taking formal actions to recover unpaid amounts can be costly. There are a number of steps you can take yourself before seeking professional help: from a friendly follow up to an overdue notice, all the way through to a letter of demand. This page has tips and templates to help encourage payment.
- NEW Letter of demand template — Our new template letter can be used to help you recover unpaid invoice amounts. A letter of demand tells your client that they must pay the amount owed or you will take legal action. There are other steps we recommend before sending a letter of demand. Head to the new Getting your invoices paid page before sending this letter.
- Getting help with unpaid invoices and contract disputes — If you can’t resolve your contract or payment dispute by yourself, there are places you can go for help. From small business commissions who can help with mediation, to debt collection services, to tribunals and courts. How you decide to try to resolve your dispute may depend on what outcome you are hoping for.
